Army training help desk and army learning management system support for.
Army ako help desk number.
This domain has expired.
This is a u s.
877 251 0730 24 7 according to one person citrix.
Contact the ako help desk by phone email or through the ticket service on its website as of 2015.
You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil.
The security accreditation level of this site is unclassified and below.
Hrc help desk will create a trouble ticket using the information you provide in the email message.
Send an email to the hrc help desk at usarmy knox hrc mbx it help desk mail mil to request customer support.
Subject include gcss army in the subject line if submitting incident reports via e mail.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769.
Ask the operator to connect you to 866 335 2769.
You need to include the following information.
This change is required in order to support the expanding customer base of the service desks.
If you re the owner you can renew it.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
Do not process store or transmit any personally identifiable information pii unclassified fouo or classified information on this system.
Monday friday 0700 1600 eastern.
Select 2 when prompted to select.
Government usg information system is that is provided for usg authorized use only.
In any other case you will need use the following instructions.
Use dsn switch board at 312 560 1110.
Tier 1 provides support to various software applications besides gcss army.
Contact info uic name phone ako e mail and or alternate email address unit office.
800 275 2872 option 1 dsn.
United states army human resources command soldiers first site map.
As of 30 april 2013 the aesd s interactive voice message ivr will be changed.
The help desk operates 24 hours a day seven days per week and 365 days per year.
Structured self development ssd hours.
You can always contact support at help us army mil.